Tipu Creations are a stunning variety of uniquely designed products that are inspired by nature and influenced by sustainability. All our creations are environmentally friendly, authentic, and individually produced by expert craftsmen.
We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.
Refunds for faulty or damaged products.
Should a product be faulty or arrive damaged, please contact us immediately by emailing admin@tipucreations.co.nz with your name, and details of the fault or damage including a photo. Claims for faulty goods must be emailed to us within 7 days of receiving the product.
NOTE: If the problem is due to courier damage, we must be emailed within 3 days of you receiving the goods.